Setup AD user system account with rights according to implementation guide for WMI integration, - followed https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGGCA0, - tested WMI access using WBEMTEST tool (https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLs2CAG), 2. In the SAML Identify Provider Server Profile Import window, do the following: a. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! As we have changed the audit and advanced audit policy then it started working. i have a problem on setting up user id group mapping, i can pull users, but not groups, i see 0 groups pulled, also i noticed even users when i try to use them in a security they are not being populated there, i followed all palo alto KB articles troubleshooting no luck. Yes, the command I shared previously was to set the management server from debug mode to info mode. 2. The output below indicates group mapping is not functional. Include or Exclude Subnetworks for User Mapping. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business . As discussed one of my colleagues will join the session. C:\Windows\system32>wmic /node:R03563 computersystem get username, [my_username]@PA-220-Secondary(active)> show user ip-user-mapping ip 192.168.xx.xx. 3. App Scope Change Monitor Report. From the Firewall's CLI enable debug on user-id agent: To view the logs, the following commands can be used as per the requirement: To clear the agent-log, use the following command: To view the user-ip mappings from the agent, run the following command: To refresh the user-ip mappings from the agent, run the following command: To reset (reconnect) the user-ip agent, run the following command: Toview the logs in useridd.log regarding agent-related issues. Also, I've never posted on Reddit because I'm not that kind of creep, (I'm a different kind.) Server Monitor Account. 3. Once that was added, I get a connected status in Server Monitoring and User ID mapping is now working. Before using group mapping, configure a Primary Username for Please provide the below information to understand the issue a little deep. and our In reality, it's about 500 with smaller firewalls. I may have to engage [Consultant] to give me a hand with this, but before I do can you tell me explicitly what you're looking for? However, all are welcome to join and help each other on a journey to a more secure tomorrow. I've verified that the username/password is good on the service account and the account is not locked. I did manage to cut out some fat though. The user-id process needs to be refreshed/reset. When changing the domain name in the LDAP server profile or in the Radius server proflie, it is usually necessary to clear the user cache in order for the firewall to start a new IP to User mapping list. 1. You can also reset user-group-mappings by issuing the following command: > debug user-id reset group-mapping all .. The data can be retrieved through LDAP queries from the firewall (via agent-less User-ID) or by a User-ID Agent that is configured to proxy the firewall LDAP queries. unused group to the Include List to prevent User-ID from retrieving I spent 6 months on a TAC case to get Agentless User-ID to work for more than just GlobalProtect users. The Palo Alto Networks firewall can retrieve user-to-group mapping information from an LDAP server, such as, Active Directory or eDirectory. PAN-OS Web Interface Help. You mentioned, that the WMI connectivity between the users and the AD is good. Run the following command to refresh group mappings. and logs. I am setting up the Endpoint Context Server to send user-id and IP mapping to Palo Alto. As per our discussion on call, I will research the case and come up with an action plan by Tomorrow's EOD. you can try to refresh the group-mapping: refresh: debug user-id refresh group-mapping reset: debug user-id reset group-mapping if it does not work, also you ca try to refresh the user-ip-mapping agent: Also, I ran "show user ip-user-mapping all" in the CLI. User-ID is only displaying GlobalProtect users. Leave the include list blank if you want to include ALL groups, or select the groups to be included from the left column that should be mapped. If you are using only custom groups from a directory, add an Configuring Group Mapping [] Palo Alto Networks firewall can retrieve user-to-group mapping information from an LDAP server, such as Active Directory or eDirectory. We have the sync interval set to 4 hours, but there are times where would would like to sync manually. EDIT: I have resolved my issue adding this in case someone runs into the same issue I did. After you refresh group mapping, you will get below output. Please let me know if you have any other queries on this case. It's only 68* users, which seems like way too few. Does this also apply to agentless user-id? Thanks for joining the call and also for sharing the TSF file to the LDAP server, use the, To ensure that the firewall can match users to the correct policy Yes the configuration is for both the agent and agentless user id. 5/18/2022 12:42 PM TAC case owner #4. 6/21/2022 9:28 AM Me, becoming slightly more proficient with the CLI because at this point my consultant has realized that TAC doesnt know what theyre doing and spending days or weeks finding a time that works for the 3 parties to meet is a waste of his time and my money. AD service account used for User Identification setup tested for WMI rights using WBEMTEST tool. Learn best practices for connecting to directory servers Total: 0 * : Custom Group. Eventually I noticed that every time I would make a change to the Default Domain Policy that several Event ID 4719s would show up (and always an even number of them). Configure Server Monitoring Using WinRM. For more information, please see our Use Group Mapping Post-Deployment Best Practices for User-ID To confirm connectivity to the LDAP server, use the show user group-mapping state all CLI command. This is the only domain I have experience with, so I don't know how these policies are supposed to act. The first half were saying Success Added, Failure added or just Success Added. WMI to WinRM user-id mapping. My environment is two locations. i verified all monitor servers are connected and traffic is going into the . and our usernames as alternative attributes. In the left pane, select SAML Identity Provider, and then select Import to import the metadata file. Retrieve only the groups you will use in your, Evaluate how frequently groups change in your directories to I think I was on 9.0.11 at that time. End Users are looking to override the WMI change . To check if the agent is connected and operational: To seethe details of the connection between User-ID agent and the firewall: View configuration of the agent from CLIl: There are two ways to set the logging level on the Agent and then view them. And then here's some notes I took right after getting the security logs to actually show logon events. Please run this command in non-production hour and put the output in the case note and upload the tech support file after you run the commands. I tried logging in and out of a machine in my office to try and track the logon events, but have not seen them show up. The Audit Policy had "Success, Failure" set for "Audit logon events", but not for "Audit account logon events", so I set that to Success, Failure as well. 5/12/2022 6:47 AM Me, trying to learn the CLI on my own because my Consultant is busy and expensive. Enter a Name. username, alternative username, and email attribute are unique for Am I missing anything? For Palo Alto Networks that support multiple virtual system, a drop-down list (Location) will be available to select from. users in the logs, reports, and in policy configuration. Please attach the ping responses to the case. Determine the username attribute that you want to represent And when I do see them, they're usually for machines, not users. (Unknown command: wmic). Ensure that usernames and group attributes are unique for all I've also set and verified the Enable Account and Remote Enable CIMV2 WMI security settings. Setup Agentless User Identification in GUI, 3. the, If you make changes to group mapping, refresh the cache manually. I will check that and let you know the update. all the groups from the directory. PAN-OS. debug user-id refresh group-mapping all debug user-id . a particular User-ID agent: View mappings from a particular type of We checked that you have configured Kerberos. The remaining unknowns seem to be on a couple specific VLANs with Meraki APs and some other miscellaneous devices. 4. I am completely at a loss on how to make agentless User-ID work from my PA 850, running 9.1.8. I feel like TAC was stalling. It has issues. Down to 2,500 words from almost 94,000. use the same base distinguished name (DN) or LDAP server. By continuing to browse this site, you acknowledge the use of cookies. Privacy Policy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Configure how groups and users are retrieved from the LDAP directory by creating a new group mapping entry by navigating to the Device > User Identification > Group Mapping Settings tab and click 'Add'. Initial Configuration Installation QoS Zone and DoS Protection Resolution In case a user to IP mapping is not populating correctly, refresh a user to IP mapping for a specific IP address with the help of following CLI command: > debug user-id refresh user-id ip <IP-Address> agent <User-ID Agent> owner: kalavi Attachments Other users also viewed: Attachments https://knowledgebase.paloaltonetworks.com/kCSArticleDetail?id=kA10g000000PLey&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FkCSArticleDetail, Created On04/18/19 14:19 PM - Last Modified04/24/19 16:50 PM, User may not refer or call that group name anywhere in the firewall (Auth profile, Security polices, Global protect), >debug user-id refresh group-mapping
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