This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Thanks to all authors for creating a page that has been read 59,334 times. Industry: Utility System Construction , Other Heavy and Civil Engineering Construction , Other Specialty Trade Contractors , General Freight Trucking , All Other Telecommunications See All Industries, Highway, Street, and Bridge Construction , Water, sewer, and utility lines, Heavy construction, nec, Wrecking and demolition work, Excavation work, Special trade contractors, nec, Trucking . trailer <]/Prev 51923/XRefStm 1008>> startxref 0 %%EOF 82 0 obj <>stream I'll be there to see them go bankrupt. The contact number is only for US and Canada. [7] There is a provision in the Paragraph 22, Section C of the user agreement, titled Costs of Arbitration, which provides that in the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse StubHub for all fees associated with the arbitration paid by StubHub on your behalf that you otherwise would be obligated to pay under the [AAA] Rules. But given Californias consumer-friendly laws that apply to any arbitration claim, including its ticket seller laws in Cal Bus & Prof Code Div. Fight StubHub Fees and Get Them Waived Today [Top Hack] ^H^Cb3WN&Mt~8TxTCiE(HUlA/L$\? !/r Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. If you don't want your tickets and file a dispute, we'll deactivate your StubHub account. All Rights Reserved. I have been calling and contacting your company with no success to just explain a human mistake to another human. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. 100 I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. C4[(\ San Francisco, CA 94105, A copy of the Notice of Dispute form is available through a link in the user agreement on StubHubs website (or by searching for StubHub notice of dispute on Google), and a copy is appended to this article as Exhibit A, StubHub Article, Notice of Dispute. There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. Lindsay is the author of this solution article. [5] If your refund demand is for more than $10,000 (which seems unlikely in most cases; if youre buying those kind of tickets, take me with you next time), you may be required to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis. If you can do that, it will be up to the arbitrator to determine how much StubHub must pay for the arbitration costs. The company prides itself on being a Fan-to-Fan service. An email might never be responded to, and the same goes for phone calls. On Monday, the Northern District of California issued a mixed ruling in the multidistrict litigation concerning StubHub Inc.'s refund policy for events affected by the COVID . Xc:b~f9 R$N1Nc`+i\`4cWS+ * When issued, the probate courts are unable to grant probate for the will and must wait until the notice has been dealt with. If you have a dispute with StubHub, please contact StubHub US Customer Service at 1.866.788.2482. This is how I got my money back from StubHub. I would - Reddit In re Stubhub Refund Litig., 20-md-02951-HSG - Casetext No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. ed troyer wife; buyer says i sent wrong item; bloomfield democrat obituaries; what causes low amylase levels in dogs; george jenkins high school schedule The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. P~?;xD 7Z6\ ;j& 7C".qSuDRes?@zis',e,(CeLbsPz%>;o)+pp ~2'S5Nxl5MD.ZX: @^q3Ug |3B v)qro->NnyN_/#/Gr'#C6V.P(%ARjiy#b"E;X7u1+TR#HaZIj6%{H7HwIGcP_RU]7W[J: oz* 0-vL2Kz&%+y&WzM+v'gRpS $]RB3']#g6dPU@kJ'D~Vv 4kko:"$ruZ0]? Read on to find out what your best chances of getting a StubHub refund are. Go to solution Dispute Cancellation Fee Hello, My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. I received a refund in its entirety. endstream endobj 64 0 obj <>stream Pursuant to StubHubs user agreement,[8] youre required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. [1. 0000005342 00000 n %%EOF The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. Prices may be higher or lower than face value. 0000001351 00000 n STEP ONE - FILE A NOTICE OF DISPUTE WITH STUBHUB Pursuant to StubHub's user agreement, [8] you're required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. Attn: Litigation Department Re: StubHub Notice of Dispute Your email address will not be published. Sub-Category: Other How to Serve a Small Claims Case | Dispute PDF StubHub Notice of Dispute Now, I am being charged a hefty cancellation fee of not just the ticket prices but also service fee. Design In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. Sorry but that's how it is. How to Get Faster Response From the StubHub Fraud Department - DoNotPay The timeline of purchases happened so back to back that this was completely out of my control. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Buy sports, concert and theater tickets on StubHub! My Tickets. StubHub called to say that they are not issuing a refund because the event was rescheduled. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. and our Sorry we couldn't be helpful. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Keep the email as proof of the transfer and remember to go back to your StubHub account and confirm that you have transferred the tickets. ]T Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. StubHub is the world's top destination for ticket buyers and resellers. Unauthorized credit card charge from StubHub : StubHub DoNotPay records the details of your purchase to boost your chances of winning the refund. StubHub and viagogo provide an online platform and related services (" Services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" Tickets ") and we may make such Services available internationally via one or more of our websites, Sign In. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. 138 0 obj <>/Filter/FlateDecode/ID[<6D5A080239669B4E8D74EB9C14FB44CD>]/Index[96 90]/Info 95 0 R/Length 160/Prev 119390/Root 97 0 R/Size 186/Type/XRef/W[1 3 1]>>stream In other words, when it can be too late to get a refund. They'll respond within 30 days. This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. Suite 1800 Financial Center I was prepared to proceed to arbitration by stating the California Bus. Customer service all the way to your seat, 2000-2022 StubHub. Required fields are marked *. endstream endobj 97 0 obj <>/Metadata 12 0 R/Names 140 0 R/PageLayout/SinglePage/Pages 94 0 R/StructTreeRoot 22 0 R/Type/Catalog/ViewerPreferences<>>> endobj 98 0 obj <>stream Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. (Techdirt valiantly tries to cover them here. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You may download a form Notice. c/o National Registered Agents, Inc. When you transfer tickets on Ticketmaster, it generates an email that indicates that the tickets have been forwarded. The AAA, upon its receipt of your refund arbitration claim, will notify you and StubHub that your claim has been received and StubHub will then be required to submit its written response (and its payment for the costs of the arbitration) within 14 days. So I would encourage everyone to file for arbitration. [8] See Paragraph 22, Section B, titled Arbitration Procedures, regarding the requirement that you must submit a Notice of Dispute form before filing a refund arbitration claim. Cookie Notice 5m$. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? This article was co-authored by wikiHow staff writer, Eric McClure. DoNotPay doesnt care about that. |o`3`=C-L7W,`el0\u@`67f\ /dC + 8, Ch. Code 22507 "The ticket price of any event which is canceled, postponed, or rescheduled shall be fully refunded to the purchaser by the ticket seller upon request". Submit your case! This article was co-authored by wikiHow staff writer.
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